Effective and last updated: October 20, 2026

This Privacy Policy explains how Hoarding Near Me – Cleaning Services ("we," "us") collects, uses, and shares information when you visit hoardingnearme.com or contact us. We coordinate hoarding cleanup, extreme cleaning, biohazard and sewage cleanup across Queens, NY. The hands-on work is performed by independent, licensed and insured restoration and cleaning companies in our network.

The short version

We use the details you give us to respond, prepare an estimate and arrange your job. We share them only with the licensed, insured partner company assigned to your job. We never post photos of your home without written permission, we don't sell your information, and we don't use tracking cookies.

Information we collect

Information you give us

Contact details: name, phone number, email and the best way to reach you, including a request for discreet contact (for example, text only, no voicemail)
Job details: neighborhood or ZIP code, type of property, services needed, how soon you need help, and anything you tell us about the situation
Photos or video you choose to send for a remote estimate
Phone calls: notes from your call with us

Please do not send medical records, account numbers or Social Security numbers through this website.

Information collected automatically

Server logs: our web host records basic technical data such as IP address, browser type, pages requested and the time of the request, for security and to keep the site running.
Browser storage: small, essential items stored in your browser, such as your cookie choice. See our Cookie Policy.
Analytics, only with your consent: if you accept analytics cookies, Google Analytics collects information about how you use the site: pages viewed, time on page, links clicked, the site that referred you, device and browser type, and approximate location (city or region, derived from your IP address). We use it only to understand and improve the site. We do not turn on Google Analytics advertising features or Google Signals, we do not use advertising cookies or tracking pixels, and we do not combine analytics with information you submit in forms. You can withdraw consent at any time with the Cookie Settings link in the footer.

How we use information

To respond to you and prepare a free estimate
To assign and coordinate a licensed, insured partner for your job
To contact you the way you asked, including discreetly
To keep our site secure and working
To comply with law

The licensed, insured partner company assigned to your job, so they can prepare an estimate and do the work. Partners may use your information only for your job.
People you authorize, such as a family member, executor, landlord or case manager you ask us to work with. We don't discuss your job with anyone you haven't authorized.
Google, as our analytics service provider, receives analytics data only if you accept analytics cookies. See how Google uses data from sites that use its services.
Service providers that help us run the site and respond to you, such as our web host and email and form-handling providers, under obligations to protect the information.
Legal and safety reasons: when required by law, subpoena, or court order, or to protect the rights, property, or safety of our users, the public, or us.
Business transfers: if our business is sold or merged, information may transfer to the new owner under this policy.

We do not sell your personal information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. Google Analytics runs only with your consent and without advertising features. We honor Global Privacy Control (GPC) browser signals: if your browser sends one, analytics stays off unless you turn it on.

Third-party services

Google Analytics (only if you accept analytics cookies) helps us understand how visitors use the site. Advertising features and Google Signals are turned off. See Google's Privacy Policy.
Google Fonts delivers the typefaces on this site; Google receives your IP address with the request and states it does not set cookies for this service. See Google's Privacy Policy.
Google Maps on our Contact page loads only if you choose "Show map." Google may then set its own cookies. The address and a directions link are always available as text.
Hostinger hosts this website and keeps standard server logs.

Links to other websites (for example, government regulators) are provided for convenience. Their privacy practices are their own.

How long we keep information

We keep inquiry information only as long as needed to respond to you, provide the service you asked about, and meet legal, accounting, or recordkeeping requirements. Typically that is no more than three years after our last contact with you, unless a longer period is required by law. You can ask us to delete it sooner.

Security

We use reasonable administrative, technical, and physical safeguards, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights and choices

Depending on where you live (including California, Colorado, Connecticut, Virginia, Texas, Oregon and other states with consumer privacy laws), you may have the right to:

Know what personal information we have collected about you and how we use and disclose it
Get a copy of your personal information
Correct inaccurate personal information
Delete your personal information
Opt out of any sale or sharing of personal information, and of targeted advertising
Not be discriminated against for exercising these rights

To make a request, email info@hoardingnearme.com, call (347) 719-4835, or write to 61-43 186th St, Fresh Meadows, NY 11365. We will verify your request using the contact details you previously gave us and respond within the time required by law (generally 45 days). You may use an authorized agent; we may ask for proof of their authority. If we deny your request, you can appeal by replying to our decision with the word "Appeal."

Children's privacy

This website is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

We may update this policy. The "last updated" date above shows when it last changed. Material changes will be highlighted on this page.

Contact us

Questions about this policy or your information? Email info@hoardingnearme.com, call (347) 719-4835, or write to 61-43 186th St, Fresh Meadows, NY 11365.

Privacy Policy